Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Fair Go Casino Australia, we believe gaming should be enjoyed as entertainment only. Casino games are games of chance designed for enjoyment, not as a way to earn money or solve financial problems. The house always has a mathematical edge, and losses are an expected part of gaming.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gaming. It is illegal for minors to access casino services. If you are under 18, please do not use this service.
We take age verification seriously and conduct regular checks to ensure compliance with Australian gaming regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Being secretive about the time or money spent gaming
- Loss of Control: Being unable to stop or reduce gaming despite wanting to
- Gambling with Essential Money: Using money needed for bills, rent, or food
- Neglecting Responsibilities: Missing work, school, or family commitments due to gaming
- Increasing Stakes: Needing to bet more money to get the same excitement
- Mood Changes: Becoming irritable, anxious, or depressed when not gaming
- Borrowing to Gamble: Taking loans or using credit to fund gaming activity
- Relationship Strain: Gaming causing conflict with family or friends
- Failed Attempts to Stop: Repeatedly trying and failing to cut back on gaming
Self-Help Tools and Player Protection
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular reminders during gaming sessions about time and money spent
- Self-Exclusion: Voluntarily exclude yourself from the platform for a period of your choosing (ranging from days to years)
- Cooling-Off Period: Request a temporary break from gaming without permanently closing your account
- Account Limits: Set limits on betting amounts per spin or hand
To access any of these tools, please visit your account settings or contact our customer support team.
Support and Help Resources
If you're struggling with problem gambling, professional support is available. Please reach out to one of these organisations:
Australia
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Gambling Help Online
Phone: 1800 858 858 (free, confidential, 24/7)
Website: www.gamblinghelponline.org.au
Provides counselling, support, and treatment services across Australia
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free, confidential support for problem gamblers and their families -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for problem gambling prevention and treatment
United States
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National Council on Problem Gambling
Phone: 1-800-522-4700 (helpline)
Website: www.ncpgambling.org
Resources and referrals for treatment and support
International
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Gamblers Anonymous
Website: www.gamblersanonymous.org
Support groups available worldwide
Need Help? Reach Out Today
If you're struggling with gambling or believe you may have a problem, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact a support organisation listed above, or speak with someone you trust about your concerns.
At Fair Go Casino Australia, we're committed to providing a safe and responsible gaming environment. If you have any questions about our responsible gaming policies or tools, please contact our support team.